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Entries in travel (14)

Tuesday
Jul202010

When Buying Global Tech, Warranty is King

In a couple months, I will be heading to Seattle for some internal meetings. I always love going back to Seattle since that's where my parents live and I still have a bunch of friends in the area. Its also just a whole lot easier to do any technology-related shopping in the US than anywhere else in the world. Its easier and cheaper than anywhere in Europe because there are no decent gadget stores on this continent. While it might not be cheaper, its certainly easier in the US than anywhere in Hong Kong or Tokyo or anywhere else on the Asian continent. Brick and mortar stores like Frys and online retailers like NewEgg are non-existent outside of the US. So this means I need to plan out what I need to get while I am there.

Coming up with a plan for purchasing is not exactly easy. First, I am not made of money so I can't just buy everything I see. Then I cannot buy anything big since I have to fly back. Plus anything that's is very expensive is simply not worth buying outside of Europe. Although some might be scared of the customs officials catching them as they come in to the country, I am scared of additional costs of getting something repaired when it dies. If I save 100 euros getting a gadget in the US, but then have to pay 200 in shipping when it needs fixing, the savings is useless.

I found this out when I bought the Creative Zen Vision:M in Singapore. Within 10 days of returning home, the device was dead and needed repair. I had to ship the device at my own expense and deal with figuring out where to send it. The hassle ended up being such a pain that I decided its rarely worth buying expensive tech outside of my home region unless the tech comes with a world wide warranty.

That's the main reason I travel with Swiss Army brand luggage. It's the only suitcase I know of with global warranties and global repair centers. I don't get that with Samsonite, or American Tourister, or Tumi, or pretty much anyone else. The bags last for ages and when there is a problem, a local repair center quickly fixes it and doesn't charge me.

Apple also has an amazing global warranty. I haven't had to test it yet, but supposedly AppleCare will take care of the repair where ever I am. Now the people who staff their help line are a bunch of morons, but I trust that the repairmen who will actually fix the laptop are competent.

Buying something like an expensive camera rarely makes sense outside of your region. Nikons and Canons in the US come with US warranties. If your camera dies and you need it fixed after you move to Amsterdam, then ship it back to the US (at your expense) to get it repaired...and good luck on getting customs to realize its not a new camera on the return shipment. When I got the D700, I bought it here in the Netherlands because the savings of getting it in the US just wasn't enough.

So coming up with something I need in the US might be a bit tough. I already have all the luggage I need. I already have the MacBook and Kindle DX and other good, portable tech. I already have all the tech gadgets I think I need. I guess I'll just have to go to Fry's to see what tech I don't yet know I need. 

 

Tuesday
Jul072009

Damn You, Jim Thompson!!!

I am sitting here in the Krungthep Wing of the Shangri-La for afternoon tea after a morning of sightseeing in Bangkok. Have you been to this town before? Are you thinking of visiting? If so, I have collected a few tips that will make your visit much easier and far more enjoyable.

The first tip is by far the easiest and the least stressful method to see a great Asian city in about a day. You are probably here because you want to see temples, people doing their daily activities, and eat some wonderful Asian food. Get up early, because your day is going to be packed. At the beginning of the day, take a taxi to the airport, fly to Singapore, and take a tour that leaves from the airport right at the end of the terminal. They will show you so many wonderful things during your day-long excursion and you will even have some time for shopping and people-watching along Orchard, relaxing on the beach at Sentosa, and dinner at Jumbo’s. Its really the best way to see a fantastic Asian city with the least possible aggravation.

But if you are the type of person who really wants to see Bangkok and don’t mind a few headaches, keep on reading because some of the most useful tips are still ahead. There are two main ways of seeing this town. You could either join a tour from your hotel, or you could personalize your tour using your own two feet, tuk tuks, taxis, and boats. Both ways have their advantages and disadvantages. For one thing, the first option is going to be much more expensive. A hotel tour could cost you 20, 30, or maybe even 50 USD. That's probably more than a tuk tuk driver makes in a month, so you may be tempted to go the second route. But there is a big advantage to the organized, professionally managed tours.

Lets say that you have a few specific things that you want to see in Bangkok. Wat Pho and Wat Arun are probably high on your list. The Royal Palace is up there too as is the Golden Mountain, the Marble Temple, and the Teak Palace. They are all things that I wanted to see today and luckily they are close enough together that seeing them all in a single day should be possible. With an organized tour there is a 100% chance that you will see all of those during the day. You might even get to see a few other sites and there will probably be an air-conditioned coach taking you between each location. With your self-organised viewing of the city, you will definitely see the first place on your list, but then the tuk tuk driver will get a bit distracted. He knows that you have an agenda, but his agenda is much more important. The one thing on his mind is how to get free gas.

You probably don’t care about him getting free gas, but you should because your entire day is going to revolve around his quest for it. That means visits to gem stores, tailors,  and more. Every Westerner through their doors means free gas for the tuk tuk driver. Why do they need free gas? So they can find more tourists who will get them more free gas. Its a never ending loop that you can be a part of. Now if you remind them a few times every minute of what is most important to you, you may have a chance of seeing that second thing on your list, but don’t count on it.

We had met up with a tuk tuk driver last night and arranged for a 50 Baht/hour tour of the town. We started at 10 and planned to see all the things I listed above. At the first temple we met a local school teacher who mentioned that our next stop, the Grand Palace, was going to be closed to Westerners until 2PM due to the Kings visit. We mentioned this to our driver but he didn’t seem to understand, so we had the teacher explain it to him. When everyone agreed, the driver started taking us on our way to the next place: Golden Mountain…or so we thought.

On the way to our next stop, our driver offered to take us to 2 other wonderful places: a gem shop and a tailor. We refused since we weren’t in on the secret yet. Although he seemed a bit upset at our refusal to see the real highlights of this country, he made it sound like we would continue to the Golden Mountain. We pointed to it several times on the map and he agreed. 10 minutes of racing through the city’s streets later, we arrived at the Grand Palace. Our tuk tuk driver insisted that despite being told that the place was closed and that we wanted to go elsewhere, this was the place to see next. And apparently this was the end of our tour. So we paid him his 50 Baht since we had only been gone for 1 hour and walked up to the entrance.

Guess what happened. The guy at the gate said the palace was closed and wouldn’t open until about 1:30. He suggested that we see the Lucky Buddha and come back at 1:30. “Can I see your map?” He grabbed my map, unfolded it and started scribbling his directions. He wrote the hours of the palace, circled it and the Lucky Buddha, and said come back at 1:30. He was a bit upset that the concierge had also written on our map, but was generally OK with it. He even found a tuk tuk driver and arranged a fare for us: 20 baht round trip. Perfect.

The driver took us on a fairly direct route to the Lucky Buddha and we were met at the entrance by another teacher. Apparently Thailand is trying to eliminate the image of angry rioters in its streets and has opened all of its temples to foreigners. It has also made all teachers into free tour guides in exchange for the government paying for school supplies. Sounds good, right? Almost. Our teacher showed us around the temple and then directed us to the hall of Lucky Buddhas. We wandered a bit on our own, taking photos of the Buddha in various poses from different times. When we returned to our instructor/guide he was completely freaking out.

Another group of tourists looked inside the temple and decided to continue on. He was begging us to explain to them that it was OK to go in. This guy was going absolutely insane: “why are they so scared, tell them its OK” was his plea. If I had seen him for the first time like this, I probably would have moved on too, it was totally bizarre. For the rest of our walk around the temple, we listened to the teacher ask why the other tourists were so scared, that it was OK, and that they need to see a calm Thailand. I hope he gets over it. We made it to our tuk tuk and continued on to the Golden Mountain.

Well, that was the plan. Our driver offered to take us to two wonderful places: a gem shop and a tailor. He then explained why we wanted to go there and clued us into the free gas. So we allowed him to take us to the gem shop. A 5 minute visit was all that was required for free gas for him, so we did our browsing and made it out to the driver. Now we were off to the Golden Mountain. “Boat Ride?” No, Golden Mountain. 5 minutes later we find ourselves at the pier to get a boat ride. This was apparently the end of our tour.

The boat driver wanted about 50 dollars for a one hour ride around the canals. This is absolutely ridiculous, so when we suggested a more reasonable price he refused and our tuk tuk driver was disgusted too. We decided to go to the Golden Mountain instead. Everyone agreed and we were on our way. A few minutes later and we were at a different pier asking a different boat driver for a price. Ugh, no Golden Mountain. This time the boat ride was a bit more reasonable so we caved in and went on our tour. I think the tuk tuk was eager to get rid of us since we didn’t want to visit a tailor.

When you start your day in Bangkok, you might want to be nice to the other tourists that you meet, even introducing yourselves to them. Certainly do not be hateful to them because you will be seeing a lot of each other during the day. Apparently all the tuk tuk drivers have the same agenda and know that they need to visit the same places at the same prescribed times. We saw the same “scared” tourists at the Lucky Buddha, a gem shop, and on a different boat. We would probably have seen them at the tailor if we had added that to our tour.

One of the mistakes I made at the beginning of the day was that I only got a single map from the concierge. I should have collected a dozen or so instead. Throughout your day, you will meet many local Thais and they are all eager to give you advice: where to go, when to go, and what to wear. And they all want to write out their instructions on your map. And they all take offense at not being the first person to write on your map. If you only have one, then there will be markings all over your map in different handwriting using different pens and inks and none of it will make sense.

After our boat tour, we made our way to the Grand Palace. Remember this is where we were a few hours before but they told us to come back at 1:30. Well, the guy at the gate this time said that if we had come earlier we could have gone in but the Palace closed at 1 so our best bet is to come back tomorrow. Luckily, he had some suggestions for how we could spend our time. “Do you have a map?” He took my map but looked a bit flustered when he saw that others had already written on the large sheet. “Have you been to the Lucky Buddha?” We had, but not to the one he circled. He flagged down a tuk tuk to take us there but we refused, deciding to walk around the edge of the palace instead.

On our stroll through the flea market across from the palace walls, we had at least a half dozen people look at my bare lower legs (I was wearing shorts because it is stinking hot), nod their heads in disgust, then ask if we had a map so they could point us to the Lucky Buddha. It was getting a bit annoying. After a while we reached another entrance with a sign in front that read: Be Careful of Wily Strangers. Hmmm, good advice, though I am not sure what they gained by writing on our map. Maybe the ink is some kind of drug and they get high from rubbing their hands on it. A woman in front again warned us that we would not be allowed in because it was too late and asked for the map.

I said no, you cannot see my map. I didn’t want to know about any damned Lucky Buddha, just tell me the rules about getting into the Palace. She was confused. If I come any other day, will it be open? Yes, I was told. But bring pants because I won’t be allowed in without them. Now we knew the rules so we continued until we could find a taxi.

Then we found what must have been one of the main entrances to the palace. Guess what? There were throngs of tourists in shorts flowing in and out of the place. It was about 2:30 and it was definitely open. For those of us in shorts, one can rent some nasty trousers to wear on top to cover up. It had been an exhausting day already and I had no desire to wear someone else’s lice-infested pants, so we decided to come back another day.

We had a choice of returning to the hotel in a tuk tuk or a taxi. We figured our chances of actually getting to the hotel were much higher in a taxi so we looked for a taxi queue. There was one a bit in the distance, but as we got closer so did the police and it disappeared as it wasn’t a legal queue. So we walked back and the same thing happened again. Eventually we just found a lone taxi and ran to it. Ahhh, air-conditioned comfort, all the way back.

So that’s what you are in for if you decide to take on Bangkok on your own. Looking back, the 50 dollar tour might have been a bargain. If you really want to see some of Thailand and skip the aggravation, go to the Jim Thompson House. You can take the SkyTrain there which probably has a stop near your hotel. Ours was across a street from a stop and we took it to National Stadium, then walked a few blocks to the House. It was easy. And the house is absolutely beautiful. You really should come here and visit. But this is the time you can skip the organized tour.

Unfortunately we did this yesterday around noon. As we walked towards JT’s place, a concerned Thai told us it was closed for lunch. He asked us for our map (I didn’t understand the map writing fetish Thais have at this point), and drew out where we needed to go. One block over was the Gem Production facilities. Great, just what my sister needs, more shiny things. She says she can walk into these places without buying anything but I don’t believe her. After a good hour of looking at EVERYTHING, she narrows down the selection to 3 items. Couldn’t decide so she took the lot. Rummaging around her bag she realised she left her wallet and credit cards at the hotel. So guess who had to pay for them…Damn you, Jim Thompson.

Saturday
Nov242007

What I Bring on My Travels

As someone who travels quite a bit, I think I am getting pretty good at it. In fact, I have come up with a list of things I have to take along on every trip. Now occasionally I forget one of these, but usually you will find every single one of these things in my bag or a jacket pocket at any time while I am away from home:

Rick Steves Travel Dreams Sleep Mask - I used to think these things were useless. That's because every one I tried came in the free bag on some airlines. Those are often made of a single piece of cloth with one or two strands of elastic to hold onto your head. The elastic manages to pull the mask in so tight that it compresses my eyeballs towards the back of my skull...not exactly comfy. And if I open my eyes while covered, the eyelashes scrape against the cloth and it just feels too weird. But then on one of my trips to my parents in Bainbridge Island we took a day trip over to Edmonds, WA and visited the Rick Steves Store. You know, the guy who travels around Europe and has that PBS show. So my mother got excited about their Eye Mask and for some reason I bought one too. It turns out this is the most perfect eye mask ever made. Its a contoured foam mask that bulges out where the eyes go. Yes, it looks goofy, but the only people who are going to see it are the ones who are pissed that they don't have one because they will see that you are sound asleep while they have to pace the aisles. Its less than 10 dollars. Buy one. Now.

Melatonin - You may be thinking that even if you get one of those masks, you still won't be able to sleep. Your time zones are all off and even though it is midnight where you are going, its noon where you are coming from so its time for lunch, not napping. Yeah, I had that problem, especially when flying to Sydney or Singapore. Then a colleague told me about Melatonin. Around the same time I saw an article about it in the New York Times. The article presents a schedule which is confusing as hell, but here is the gist of it. Take a dose of this stuff when its night time where you are going. Apparently the effect can wear off if you use it a lot, but I only touch this on the plane. So when I fly to Sydney, usually via the US, I stay awake as long as I can while its daytime in Sydney. Then when I leave Los Angeles, its about 10 or so at night in Sydney so I pop a pill. And then I am out. Until a couple of hours before landing. Its perfect. Last time around I was ready to go that day versus having to sleep for a day in Sydney. But I only take it on the plane, and I only take it when it is time for bed where ever I am going. I don't understand why it works and I don't care. When going somewhere that's 12 hours off my current time, its a godsend. If your country doesn't allow over-the-counter sales, find an online "pharmacy", there are plenty willing to sell it.

Sony PRS 500 Portable Reader - Last time I was in the US I saw one of these units and bought it on a lark. I planned to return it before I left because I knew it would suck. It didn't so I didn't. This thing has become one of the most important items in my bag. On long flights when I am not sleeping, or watching one of the movies for the tenth time, I read. Before I used to take two books, some magazines, and maybe some printouts of the classes I was scheduled to teach. Add that to a laptop and all the other stuff I carry and the bag was over the legal limit. Now I just take the Sony EReader. The device will last for about a month on a single charge and holds some 70 to 100 books including a few PDFs. I have seen some reviews saying that you can't read a PDF, but I don't know what they are talking about. Sure you have to pan around to see it all, but its a helluva lot better than breaking my shoulder. Everyone who sees this thing is amazed at how good it looks and is shocked that they haven't seen it before. Its thin, light, very high contrast, and reads just like a book. Some people suggest that a PDA or phone is good enough for this task, but those run out of power within a few hours and this thing just keeps going. Seriously, I charge it about once per month. I think there is a new version out now and Amazon has come out with the Kindle which is supposed to be a competitor. But the Kindle relies on an EVDO connection from Sprint which is only available in the US, so it won't work for me or the many other international ebook readers out there. In order to buy books from the Sony site you have to have a credit card which does not have a non-US address which could be a problem for some. But some international cards don't allow vendors to verify an address so that may not be a problem. I love this thing and tell everyone who takes long flights to get one immediately.

Shure e5c (discontinued) or Bose QuietComfort headphones - I alternate between these two sets of headphones depending on how much stuff I have to carry on that trip. The Bose are definitely bigger but they are much more comfortable on a long trip. The Shure's are smaller and they block out far more noise but after 8 hours, can be a bit uncomfortable. The Bose have the additional benefit of being a bit cheaper at about 300 dollars. But if you are spending any time on a plane, its just a required cost. Unfortunately they are not perfect. There is a better solution out there but I can't afford it right now. Until February that is...thats when I stop paying both rent and mortgage. Then I will definitely be getting a pair of the Ultimate Ears UE11.

REI Flash UL Pack - Whether I need to pick up some basic supplies or want to carry my souvenirs back to the hotel, this small daypack always saves the day. The real benefit is that I use it to line the bottom of my small camera bag so it only comes out when really necessary. When I am home in Amsterdam, this gets my groceries home from Albert Hein.

Status Cards - I never leave home with out my United 1K, Northwest GoldElite, Starwood Platinum, etc cards. Sure, electronically its all in my records, but the cards make it even easier to ensure an upgrade. Plus Lufthansa and some other airlines won't let me into their lounges without the physical card.

Airport Security cards - Many airports are now offering some sort of card combined with biometrics to make it faster to enter and leave the country. Amsterdam's Privium often saves me from an endless line to get into the gate area when I am running late for a flight. And with my new EGatecard from United Arab Emirates (don't bother signing up at the airport, go to the location listed on the site at Sheikh Zayed Road), I went from the taxi to the gate in 20 minutes, including the 10 minute walk to the terminals. That usually takes more like an hour or so. Privium requires an EU passport and 100 Euros per year, EGate is for anyone and costs 200 Dirhams for 2 years, the UK's IRIS is free but never works.

So that's my list of basics. I also carry a laptop, some extra drives, cables, camera, etc, but all of those are obvious. I also carry a Zen Vision:M media player for music so that I don't have to waste my time with that horrible excuse for a software product called iTunes.

Is there anything I have missed? Is there something else I should be carrying that I forgot about? I am always interested in a new gadget...it'll just have to wait until February when I stop paying rent.

Sunday
Nov182007

Going to Dubai? Avoid the Airport at Night!


If you can, try to get a flight to Dubai that arrives midday. If you come late at night or early in the morning, then get ready to wait for a very long time to get through customs. Usually I have taken one of KLM's direct flights from Amsterdam, but this time I did Lufthansa via Munich (less than half the cost). It arrived at 630 this morning and the airport was a zoo. When I arrived at the customs hall, nearly every line was being used (easily 50-70 lines) with at least 40 people in each line. The customs officials are extremely efficient at what they do and the lines move quickly (unless they don't (I saw that on the plane)).


There are however two quick sets of lines. One is for GCC passports and the other is for EGate. If you don't know what GCC is, then you don't have one of their passports. But EGate is a service offered by the government to get you through customs more quickly. Anyone can sign up and it costs 200 Dirhams for 2 years. There is a registration desk inside the customs hall. If you are standing in line, look in the back left corner. But every time I have gone to the desk, there has been no one there.


Today one of my colleagues in Dubai took me round to one of the ECard offices in the city and I was able to sign up within 20 minutes. Apparently, the next time I go through customs, I will be able to scan my card, then press my thumb to the scanner, and be through customs in less than two minutes. I am SOOO looking forward to trying it. From the looks of it, it is almost always up and running too, which is a foreign concept to the similar solution at Heathrow. Another benefit is that I will be able to limit the number of stamps with arabic script in my passport. That always seems to give me grief when I head back to the US.


Monday
Jul092007

New 7 Wonders???

So today I saw a blog posting regarding some new attempt to come up with a "official" 7 Wonders of the World list. Apparently voting has been going on for a few years and was according to some a "worldwide" effort. What? You never heard of this effort? Neither had I. I guess they should rename it to the 7Wonders according to a few online users in a few select countries. That's not to say I don't agree with most of the choices. The Great Wall, Machu Picchu, Petra, and the Taj Mahal are certainly in that category. But the Christ Redeemer in Brazil? Is that a joke? Sure, its a neat tourist attraction, but Wonder of  the World? More amazing than say Angkor Wat? Hardly.